Plumber repairing the valves on an electric hot water system beside a brick house

Hot water repairs · 24/7

No Hot Water? Melbourne Hot Water Repairs

Gas and electric systems fixed 24/7

Hot water not working, or the system is leaking? We repair gas, electric and continuous-flow hot water systems across Melbourne. If yours can't be saved, we can replace it the same day.

DispatchMitchell's 24H
Status
On call now
Melbourne time
Open 24/7
Urgent response
30 min target
Coverage
Inner, north, east & SE
Call-out fee
$0*
Pricing
Fixed, not hourly
Plumber on the way in 30 minCall 03 9075 7331

A plumber answers, not a call centre. No hourly rates, nights and weekends included.

Until we get there

Before you call

  1. 1Gas system: check whether the pilot light is out and the gas is on at the meter.
  2. 2Electric system: check the switchboard for a tripped hot water circuit.
  3. 3If the tank is leaking, turn off the cold water valve at the top of the unit, and switch off the power or gas.
  4. 4Note the brand and model from the label on the unit. It helps us bring the right parts.
Stuck? We'll talk you through it
Two plumbers fixing a leak under a kitchen sink at night while the homeowner looks on

Night callouts are a normal shift for us

Day and night

On the job

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Two Mitchell's 24H Plumbing plumbers with their signwritten ute

Repair or replace? We'll tell you straight

Most hot water systems that stop working only need a part, like a thermocouple, element, thermostat or relief valve. We carry the common ones, so a lot of hot water repairs are done on the first visit.

A tank leaking from the body can't be repaired. If yours is, we'll give you a fixed price for a replacement and can usually install it the same day.

  • Gas, electric, continuous-flow and heat pump systems
  • Leaking tanks isolated and made safe
  • Same-day replacement when a repair won't last

Why Melbourne calls us

Ready when it goes wrong

Built for night work

After hours, weekends and public holidays are the shifts we're set up for, not an add-on.

Licensed plumbers

Registered with the Victorian Building Authority, with compliance certificates where required.

Priced per job

A fixed price before any work starts. Agree to it, and that's what you pay.

Lifetime workmanship

If our repair fails, we come back and fix it at no charge.

30 minute target

We aim to be with you within 30 minutes on urgent callouts.

Stocked utes

Pipe, fittings, jetters and hot water parts on board, so most jobs are fixed first visit.

Three steps

How it works

  1. 1

    Call

    A plumber answers, any hour. Tell us what's happening and where you are.

  2. 2

    Dispatch

    We send the nearest plumber and give you an arrival time.

  3. 3

    Fix

    The plumber finds the problem and gives you a fixed price. Say yes and the call-out is $0*.

$0 call-out fee*

No hourly rates. The plumber looks at the job and gives you one fixed price. Go ahead with it and the call-out costs you nothing, and that price is what you pay, day or night.

Plumber on the way in 30 minCall 03 9075 7331

Inner, north, east and south-east

Suburbs we cover

Inner & City

Melbourne CBD, Richmond, South Yarra, St Kilda, Prahran, Carlton, Fitzroy, Southbank, Port Melbourne

North

Brunswick, Coburg, Preston, Reservoir, Thornbury, Northcote, Pascoe Vale, Epping, Craigieburn, Eltham, Research, Diamond Creek

East

Box Hill, Doncaster, Ringwood, Camberwell, Balwyn, Kew, Glen Waverley, Lilydale, Croydon

South East

Malvern, Glen Iris, Bentleigh, Brighton, Sandringham, Dandenong, Berwick, Cranbourne, Pakenham

Before you call

Common questions

Why is my hot water not working?+

On gas systems it's usually the pilot light, thermocouple or gas valve. On electric systems it's usually the element, thermostat or a tripped circuit. We test each one and fix the fault.

My hot water system is leaking. Is that urgent?+

A leak from the relief valve can be normal in small amounts. A leak from the tank itself means it's failing. Turn off the water and power or gas to the unit, and call us.

Can you replace a hot water system the same day?+

Usually, yes. We give you a fixed price for the new unit and installation before we start.

Do you repair all brands?+

Yes. We repair Rheem, Rinnai, Dux, Bosch, Vulcan, Thermann and most other gas and electric brands.

Plumbers on call · 24/7

No hot water? We'll get it back on.

Hot water repairs and replacements across Melbourne, 24/7.

Plumber on the way in 30 minCall 03 9075 7331
Plumber on the way in 30 minCall 03 9075 7331